Logikwik - B2B Logistics Mobile App
LogiKwik is a logistics company catering to manufacturers across Maharashtra. They needed a mobile-first solution to streamline shipment bookings, ensure legal compliance, and simplify payments for their local B2B operations, especially for users with limited digital literacy.
UX
UI
Logistics
B2B
Project Overview
Case Study of a user journey from booking a shipment to getting it delivered and giving feedback.
Industry: Logistics (B2B)
Timeline: 6 weeks
Team: 1 PM, 2 Designers - Senior Designer & Me
Role: UX Designer with key contributions in User Research, UX Flows, UI Design, UX Writing
Design Solution
UI at a Glance
Outcome
The app significantly reduced operational friction, improved document accuracy, and increased transparency in payment flows. Most importantly, it empowered users of varying digital fluency to manage shipments confidently leading to higher platform adoption and smoother logistics coordination for the client.
Learnings
- Prioritised clarity over aesthetics
- Understood how logistics has multiple layers for legality depending on various types of shipments.